The Lawsuit Isn't a "If".
It's a "When".
Accessibility isn't just "being nice." It's federal law. If your kiosk isn't ADA compliant, you are a sitting duck for predatory litigation.
Check your risk exposure in 60 seconds.
Check Your Compliance Risk →
Free. Anonymous. No email required.
⚠️ Warning: Accessibility isn't just "being nice." It's federal law. Ignoring this doesn't make it go away. It just makes the eventual lawsuit more expensive.
What We Check
We turned the DOJ's 279-page guidelines into a simple, Yes/No checklist covering:
- Physical Reach: Are controls within the 15"-48" range for wheelchair users?
- Vision & Audio: Is there a screen reader mode? Are volume controls compliant?
- Operational: Does the kiosk time out too quickly? Are touch targets large enough?
Methodology
This tool evaluates 16 critical requirements across 3 sections. The scoring is weighted based on legal risk severity (Critical, High, Medium).
Critical Risk: Any "No" on a critical item (like reach height) flags your kiosk as High Risk.
Sources: ADA.gov Technical Assistance, DOJ Settlement Agreements, WCAG 2.1 specifications.
Frequently Asked Questions
What ADA requirements apply to self-order kiosks?
Under the ADA, self-order kiosks must be accessible to people with disabilities. Key requirements include: 30"x48" clear floor space, operable controls between 15"-48" from floor, tactile/audio alternatives for visual displays, sufficient time for task completion, and equivalent user experience for all customers.
What is the risk of non-compliant kiosks?
ADA violations can result in: Department of Justice complaints, private lawsuits with damages up to $75,000 for first violations, negative publicity, and loss of 26% of potential customers with disabilities. Many recent lawsuits target restaurants with inaccessible self-order kiosks.
Do existing kiosks need to be retrofitted?
Existing kiosks in places of public accommodation generally must be made accessible as part of "readily achievable" barrier removal. New kiosk deployments must meet accessibility standards from day one. Failure to address known accessibility issues significantly increases legal liability.
How is the compliance score calculated?
The checker evaluates 16 requirements across 3 sections: Physical Accessibility, Visual Accessibility, and Operational Accessibility. Items are weighted by legal risk severity.