Evaluate Your Vendor
Before It's Too Late.
Don't get locked into a 3-year contract with software that crashes. Use this 15-point due diligence scorecard to vet potential partners.
Checks for Security (SOC2), Reliability, and Hidden Fees.
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Weighted scoring system. Export to PDF.
The "Hidden Cost": 30% of enterprise support tickets are due to CMS downtime. Ensure your vendor has 99.9% uptime SLAs and offline caching *before* you deploy.
Objective Scoring
Take the emotion out of the decision. We assign points based on cold, hard technical requirements:
- Critical Pass/Fail: Does it support Offline Playback? If no, it fails.
- Security: Is it ISO27001 or SOC2 certified? Essential for corporate networks.
- Support: Do they offer 24/7 human support, or just a chatbot?
Methodology
This scorecard is derived from hundreds of RFI (Request for Information) documents used by Fortune 500 companies to procure enterprise software.
Frequently Asked Questions
Is this specific to one vendor?
No. You can use this checklist to score ANY digital signage CMS (ScreenCloud, Appspace, Yodeck, etc.).
What is a "Critical" failure?
Some features are non-negotiable. For example, if the internet cuts out, the screen MUST keep playing. If a vendor relies on constant streaming, they are a "Critical Fail" for most business use cases.
Can I save the results?
Yes! You can export your completed scorecard as a PDF to share with your stakeholders or attach to your RFP.